Privacy Policy for Mellstroy Casino

At Online Casino Mellstroy, your privacy is important to us. This Privacy Policy explains how we collect, store, protect, and use your personal information when you use our services. We are committed to ensuring the privacy and security of your data while providing a safe and enjoyable gaming experience.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of personal information to enhance your experience at Mellstroy Casino and provide the services you request. The types of personal data we collect include:

  • Personal Identification Information: Name, date of birth, address, email address, phone number, and other details you provide during account registration.
  • Account Information: Username, password, and other details related to your Mellstroy Casino account.
  • Transaction Information: Payment details, transaction history, deposit and withdrawal records.
  • Device and Usage Data: Information about the device you use to access our site (e.g., browser type, IP address, operating system, and device type), and data related to your activities on our site.
  • Communication Data: Any information provided through email, live chat, or feedback forms.

2. How We Use Your Information

The personal information we collect is used to provide, manage, and improve the services we offer. Specifically, we may use your data for:

  • Account Management: To create and manage your account, verify your identity, and process your transactions.
  • Customer Support: To address your inquiries, respond to your support requests, and provide assistance as needed.
  • Game Services: To enable you to play casino games, manage bonuses, and participate in promotions.
  • Promotions and Offers: To send you promotional offers, bonuses, and marketing materials if you opt-in.
  • Security and Compliance: To prevent fraud, ensure responsible gaming, and comply with legal and regulatory requirements.
  • Improvements and Personalization: To improve the gaming experience, enhance our website’s functionality, and offer personalized recommendations.

3. Sharing Your Information

We value your privacy and will not share your personal information with third parties, except under the following circumstances:

  • Service Providers: We may share your data with trusted third-party vendors who assist in delivering services, such as payment processors and technical support providers. These parties are contractually obligated to protect your information.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or regulatory investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, but we will inform you before doing so.

4. Data Protection and Security

We implement a variety of technical, organizational, and administrative security measures to safeguard your personal data from unauthorized access, loss, alteration, or disclosure. These include encryption, firewalls, and secure servers. However, no method of online transmission or electronic storage is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Mellstroy Casino uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and activities on the site. You can control cookie settings through your browser settings. However, disabling cookies may impact your ability to use some of our website’s features.

6. Your Rights and Choices

You have the right to:

  • Access Your Data: You can request a copy of the personal data we hold about you.
  • Update or Correct Your Information: If any of your personal information is inaccurate or outdated, you can update it in your account settings.
  • Delete Your Data: You can request the deletion of your personal data, subject to any legal or contractual obligations we may have.
  • Opt-Out of Marketing: If you no longer wish to receive promotional emails or offers from Mellstroy Casino, you can unsubscribe by clicking the “unsubscribe” link in the email or contacting us directly at [email protected].
  • Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw that consent at any time.

7. Retention of Your Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, regulatory, and accounting requirements. Once the data is no longer needed, we will securely delete or anonymize it.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will notify you by updating the date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

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