Terms and Conditions at Mellstroy Casino

Welcome to Mellstroy Casino! Before using our services, we request that you carefully read the following Terms and Conditions. These terms govern the use of our platform, ensuring a safe and fair environment for all online players.

By accessing or using Mellstroy Casino, you agree to comply with these Terms and Conditions. If you do not agree with any of the terms outlined below, please refrain from using our services.

1. Eligibility

To use the services of Mellstroy Casino, you must:

• Be at least 18 years old or the legal age for gambling in your jurisdiction, whichever is higher.
• Be located in a region where online gambling is permitted by law.
• Not be prohibited from accessing the site due to any legal or regulatory restrictions.

By registering with Mellstroy Casino, you confirm that you meet these eligibility requirements.

2. Account Registration

To start playing, you need to create an account. When registering, you must provide accurate, complete, and up-to-date information. This includes your name, address, email address, date of birth, and any other information necessary for verification purposes.

Your account is for personal use only. Mellstroy Casino reserves the right to suspend or terminate accounts that violate the terms or engage in fraudulent activities.

3. Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. If you believe your account has been compromised, contact Mellstroy Casino support immediately at [email protected].

We recommend enabling two-factor authentication (2FA) for added security.

4. Deposits and Withdrawals

Deposits

You can deposit funds into your Mellstroy Casino account using a variety of payment methods, including credit cards, e-wallets, and cryptocurrencies. All deposits must be made from accounts or wallets in your name.

Withdrawals

Withdrawals are processed based on your available balance, and you can request them via the same payment method used for deposits. All withdrawal requests are subject to our verification procedures, which may require you to provide identification documents.

Mellstroy Casino reserves the right to cancel any withdrawals if it believes there has been any violation of our Terms and Conditions or fraudulent activity.

Payment Processing Times

• Deposits: Instant, except for certain payment methods (may take up to 24 hours).
• Withdrawals: Typically processed within 24-48 hours, depending on the method.

5. Bonuses and Promotions

We offer various bonuses and promotions to enhance your experience at Mellstroy Casino. These may include welcome bonuses, free spins, and cashback offers. All bonuses are subject to wagering requirements, which must be met before any winnings from bonuses can be withdrawn.

You can find the full terms and conditions for each bonus offer on the respective promotional page.

6. Responsible Gambling

At Mellstroy Casino, we are committed to providing a safe and responsible gaming environment. We offer tools to help manage your gambling habits, such as:

• Deposit Limits: Set limits on the amount you can deposit over a specific period.
• Time Limits: Set a time limit for your gaming sessions.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform if needed.

If you believe you are experiencing gambling problems, we encourage you to contact support or seek professional help immediately. You can also reach out to us at [email protected] for assistance.

7. Prohibited Activities

Players are strictly prohibited from engaging in any of the following activities:

• Fraudulent behavior, including identity theft or chargeback fraud.
• Collusion with other players or the casino to manipulate outcomes.
• Use of bots or automated tools to play games or perform actions on the site.
• Participation in any illegal activity related to gambling.

Violations may result in the suspension or termination of your account, and any winnings may be forfeited.

8. Privacy and Data Protection

Mellstroy Casino values your privacy and is committed to protecting your personal information. All data shared with us is securely stored and processed in compliance with privacy regulations.

For more information on how we handle your data, please read our Privacy Policy, available on our website.

9. Intellectual Property

All content on the Mellstroy Casino website, including games, logos, trademarks, and other materials, are the property of Mellstroy Casino or our licensed partners. You may not use or reproduce any of this content without our prior written consent.

10. Limitation of Liability

While we strive to provide a high-quality service, Mellstroy Casino cannot be held liable for:

• Any losses or damages resulting from your use of the platform.
• Delays in processing payments due to technical issues, including internet or server outages.
• Any errors in the games or promotions offered by Mellstroy Casino.

11. Amendments to the Terms and Conditions

Mellstroy Casino reserves the right to amend or update these Terms and Conditions at any time. Any changes will be posted on our website, and the updated terms will become effective immediately upon publication. By continuing to use our services, you agree to be bound by any changes.

12. Dispute Resolution

If you have any disputes or complaints related to your account or gaming experience at Mellstroy Casino, we encourage you to contact us first via [email protected]. We will work with you to resolve the issue as quickly as possible.

If the dispute cannot be resolved directly, we may refer you to a third-party mediator or regulatory body depending on your jurisdiction.

13. Contact Us

For any questions or concerns related to these Terms and Conditions, please do not hesitate to contact our customer support team via the following methods:

• Email: [email protected]
• Phone: +61292966400
• Live Chat: Available 24/7 on the website
• Feedback Form: Available on the “Contact Us” page